18.5" PCAP Touch Monitor for Self-Service Banking

Application: Self-Service Banking / Financial Kiosks / ATM & Teller Automation

Project Background
As banks continue to accelerate digital transformation, self-service banking terminals have become essential for improving customer experience, reducing operational costs, and extending service availability. These systems require highly reliable, responsive, and secure touch displays capable of long-term continuous operation in public environments.
A financial solution provider was developing a new generation of self-service banking kiosks and required an 18.5" PCAP touch monitor with excellent touch accuracy, durability, and a professional appearance suitable for indoor public spaces.

Application Challenges
The project faced several key requirements:
- Highly responsive and accurate multi-touch performance
- Durable PCAP touch technology suitable for frequent public use
- Stable 24/7 operation in banking environments
- Clear image quality for transaction and information display
- Slim and professional design to match modern banking kiosks
- Long-term product availability for large-scale deployments

ITD Solution
ITD delivered its 18.5" PCAP Touch Monitor, specifically designed for self-service and financial kiosk applications.
Key Features of the ITD 18.5" PCAP Touch Monitor
- Projected Capacitive (PCAP) touch technology for fast and accurate multi-touch response
- Industrial-grade LCD panel, ensuring consistent image quality
- Robust front panel design, suitable for high-frequency public use
- Wide viewing angles for comfortable interaction
- Slim bezel and modern appearance, ideal for banking kiosks
- Multiple interface options, ensuring easy system integration
The monitor was fully compatible with the customer’s kiosk system and supported seamless integration with the banking software platform.

Implementation
The ITD 18.5" PCAP touch monitors were integrated into self-service banking kiosks deployed in bank branches and financial service centers.
They are used for:
- Account inquiries and transaction processing
- Card services and customer self-registration
- Information display and guided user interaction
- Secure and intuitive touch-based operations
The monitors demonstrated excellent touch responsiveness and stability under continuous daily use.

Results & Benefits
After deployment, the customer achieved:
- Enhanced user experience with smooth and accurate touch interaction
- Improved service efficiency through reliable self-service terminals
- Reduced maintenance requirements thanks to durable PCAP design
- Modern and professional kiosk appearance aligned with banking standards
- High system stability for long-term public deployment
The project confirmed ITD’s capability in delivering high-quality touch display solutions for self-service banking environments.

Why ITD for Self-Service Banking Displays
ITD provides industrial-grade touch monitors and panel PCs tailored for banking, financial kiosks, and self-service applications. Our solutions combine reliability, touch precision, and elegant design to meet the demanding requirements of financial institutions.

Key Advantages of ITD Banking Touch Displays:
- Industrial-grade PCAP touch technology
- High durability for public and high-traffic use
- Stable 24/7 operation
- Flexible customization and integration options
- Long-term product lifecycle support

ITD – Industrial Touch Display. Powering secure and intelligent self-service banking solutions.